Objective: Design various ranges of functionality for Electronic Medical Records with the goal of making a very complex system easy to use in order to improve providers satisfaction and increase the system's adoption rate.
Patient's Gateway: lower barriers by creating better ways for patients and providers to communicate and by expanding access to medical record information via improved usability of patient-facing portal.
My Role: As a lead UX designer I based my design on the consideration of dozens of clinical specialties, varied user workflows and patient safety and apply the following principles:
• Reduce time spent on tasks including data entry
• Promote delegation of responsibilities
• Augment real-time decision making
Result: Partners Healthcare systems became a leader in physician adoption of electronic medical records, including the Partners-built LMR (Longitudinal Medical Record). In fact, 100% of their primary and specialty physicians in ambulatory care use Electronic Health Records.
